Frequently Asked Questions
Currently, we ship within the Continental United States (excludes Hawaii and Alaska). If you have friends, family or a shipping consolidator within the US we'd be happy to ship an item there for you. To do so, you'll just need to set up your account using a US address as your billing and shipping address. Please be aware that all sales will be considered final upon delivery to the location you designate within the US. We do not ship to any locations outside of the Continental United States at this time.
Milango Soaps & More, LLC would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer a refund or exchange once the product has been opened and used unless the product is faulty or defective. Because of the nature of our product, we can accept returns for damaged or defective goods only with 7 days of your receipt of the product. Please email us if you feel you have received a damaged or defective product.
Although handmade soaps usually get better with age, we recommend using our soaps within 12 months of purchase. Our scented soaps should be used within 3 months after removing them from the box.
Although the soaps will not be "spoiled" after that time, you may notice some changes as natural soap ages. Some natural colors may fade over time The scents from pure natural essential oil scents will fade over time